Surge Global is a digital consultancy that leverages marketing, data, and technology to help businesses grow. As Sri Lanka’s leading digital firm, we employ the best content, creative, design, and engineering talent the country has to offer.

Embracing a culture of transparency and equality in the workplace, we’ve built an environment that helps Sri Lanka’s best marketing and creative talent thrive. Our team approaches complex, multivariate challenges with an open mind and a strong willingness to continuously test, learn, and innovate.

With our headquarters in Colombo, Sri Lanka, we support and scale startups to Fortune 500 companies across the United States, Europe, Australia, Middle East, Papua New Guinea, Fiji, and Sri Lanka.

We're looking for an experienced Senior Project Manager – Product Delivery to join the team building Rooster. In this role, you'll lead end-to-end product delivery, collaborate with cross-functional teams and clients, drive successful project execution, and ensure high-quality outcomes that support Rooster's continued growth.

Key Responsibilities:

• Project & Delivery Management:Own delivery end-to-end, managing product delivery from initiation to closure against customer’s scope, timeline, and budget. Build and maintain product delivery plans, schedules, and budgets, overseeing implementation across internal teams and delivery partners. Identify and mitigate risks, issues, and dependencies, developing contingency plans and escalating early where needed. Track progress and performance, communicating clear, regular updates to stakeholders at every level.
• Product Alignment:Work with Product and BA teams to translate roadmap priorities and client requirements into deliverable project plans. Coordinate release and rollout planning across product lines and client segments, balancing new development against stability and support needs. Represent delivery constraints and realities back into product and roadmap conversations, so commitments stay grounded in what's actually buildable.
• Stakeholder & Team Leadership:Collaborate with stakeholders to define project goals, requirements, and success metrics. Lead project teams, providing guidance, support, and direction to ensure successful delivery. Serve as the primary point of contact for project-related inquiries and issue resolution, internally and with clients. Foster a collaborative team environment, promoting open communication and knowledge sharing.

Added Advantage – Operational Ownership:

This role has room to grow beyond delivery into broader operational ownership. Experience or appetite for the following will be viewed favorably:

• Product profitability management, understanding cost drivers, margins, and commercial trade-offs well enough to influence pricing and scope decisions.
• Customer support and relationship management, owning or overseeing post-launch client support and account health, not just delivery handoff.
• Sales team handling, supporting or coordinating with a sales functions, pipeline visibility, deal support, or direct people management experience.

Requirements:

• Experience: At least 3+ years as a Project Manager with a proven track record of successful project delivery. Experience in a software or SaaS product environment is preferred.
• Leadership: Strong leadership and interpersonal skills, with the ability to motivate, guide, and align multiple cross-functional teams and stakeholders.
• Communication: Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels, including clients.
• Agile & Scrum: Strong understanding of the Scrum framework and Agile methodologies, with hands-on experience managing Agile delivery teams.
• Tools & Methodology: Familiarity with project management methodologies, tools, and techniques. Experience using Agile project management tools such as Jira, Confluence, and Azure DevOps, along with proficiency in Microsoft Office.
• Stakeholder Management: Proven ability to effectively manage multiple teams, competing priorities, and diverse stakeholder groups in a fast-paced environment.
• Certifications: Professional certifications such as PMP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent are preferred.
• Education: Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field.

Note: Based on business requirements, employees may be transitioned to an affiliated organization as part of the engagement.