Assistant Manager/Manager- Quality Assurance

ESOFT UNI
Full-timeColombo, Sri Lanka

The Job

  • Support and coordinate quality assurance and academic quality enhancement activities within the institution.
  • Assist in developing, implementing, and monitoring quality assurance policies, procedures, and standards.
  • Conduct data collection, analysis, and reporting related to academic and administrative performance.
  • Prepare quality assurance reports, self-evaluation reports, and accreditation-related documentation.
  • Collaborate with academic and administrative departments to ensure compliance with minimum standards and institutional requirements.
  • Facilitate internal audits, evaluations, and continuous improvement initiatives.
  • Maintain accurate records and documentation related to quality assurance processes.
  • Support strategic planning and decision-making through research and data-driven insights.
  • Organize workshops, meetings, and awareness programs related to quality assurance and institutional development.
  • Ensure integrity, transparency, and continuous quality improvement across all operational areas.

The Person

  • Holds a Degree in Education, Quality Management, or a relevant academic discipline. A Master’s qualification or higher will be considered an added advantage.
  • Minimum 2 years of academic and/or administrative experience in State or Non-State Higher Education institutions.
  • Sound knowledge of quality assurance methodologies and the maintenance of minimum academic standards.
  • Strong knowledge and practical skills in data analysis and statistical techniques.
  • Excellent leadership, organizational, and communication skills.
  • Strong strategic thinking and decision-making abilities.
  • Excellent presentation and interpersonal communication skills.
  • Ability to build and maintain collaborative professional networks.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Experience in research, data analysis, and report writing.
  • Demonstrates integrity, transparency, and a commitment to continuous quality improvement.

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