Client Overview:

Our client is a Jakarta-based training institution (LPK – Lembaga Pelatihan Kerja) that operates as a Sending Organization (SO) under the Japan–Indonesia trainee and worker placement system. Established to provide Japanese language and vocational training, the institution prepares Indonesian candidates to work and train in Japan through structured educational and cultural programs.

As a Sending Organization, the institution is responsible for recruiting and training candidates, ensuring compliance with labor and trainee regulations, and coordinating with Japanese partners such as accepting organizations and companies. The focus is on equipping trainees with the linguistic, cultural, and technical skills needed to succeed in Japan, while maintaining compliance with Indonesia–Japan requirements.

With strong partnerships and a commitment to operational excellence, the institution plays a vital role in strengthening global workforce collaboration and enabling Indonesian talents to pursue professional opportunities in Japan.

Job Role:

The Operation Manager is responsible for overseeing the overall operations of the training center, ensuring smooth daily activities, program implementation, and high-quality delivery of Japanese language and vocational training. This role acts as the main liaison between the training center and its Japanese partners, guaranteeing compliance with labor and training regulations while driving continuous improvement in operations.

Key Responsibilities:

• Operations Management
  • Manage and supervise daily operations of the LPK, including program planning, staff management, and administration.
  • Develop and improve SOPs to enhance operational efficiency and service quality.
  • Identify and resolve operational challenges proactively and strategically.
• Training & Program Delivery
  • Ensure training programs are implemented according to the curriculum, organizational goals, and quality standards.
  • Oversee recruitment, training, and performance management of teaching and administrative staff.
• Compliance & Reporting
  • Ensure compliance with Indonesian labor regulations and Japan–Indonesia trainee placement requirements.
  • Prepare reports and performance reviews with recommendations for improvements.
  • Support institutional accreditation, audits, and collaborative projects.
• Partnership & Stakeholder Coordination
  • Coordinate and maintain strong communication with Japanese partners (accepting organizations, sending organizations, Japanese companies).

Candidate Requirements:

• Degree: Bachelor’s degree in Management, Japanese Studies, Education, or related fields.
• Experience:
  • Minimum 7 years of professional experience, with at least 3 years in an operational management role at an LPK (Sending Organization).
  • Proven track record in managing teams and overseeing institutional operations.
• Industry Expertise:
  • Strong understanding of Japanese trainee systems (Technical Intern Training Program, Specified Skilled Worker) and related processes.
  • Knowledgeable about Indonesian labor, training, and vocational education regulations.
• Language:
  • Holder of JLPT N2 or N1 certification.
  • Excellent communication skills in Japanese (spoken and written).
  • Adequate communication skills in English.
• Personal Attributes:
  • Strong leadership, organizational, and problem-solving skills.
  • Ability to build strong relationships with Japanese partners and stakeholders.
  • Proactive, detail-oriented, and capable of working under pressure.