CUSTOMER SERVICE OFFICER (CHINESE)

Capital Trust Corporate Solutions pvt ltd
Full-timeColombo, Sri LankaUSD 500 - 1,000/month
  • Answering customer’s questions via phone and/or live chat
  • Maintaining and updating customers’ accounts
  • Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers
  • Collecting and analyzing customer’s feedback for service improvement.
  • Day and night shift - as per roster

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